Sales Condition

1. Booking and buying
2. Retail price
3. Terms of payment
4. Delivery of goods and shipping costs
5. Import and Customs duty
6. Right to withdraw
7. Applicable law

 

1. Booking and buying

To buy articles from the e-shop, the Customer must go to the dedicated area of the website (Shop). Each article for sale is accompanied by a photograph, a description and the price. It is possible to select and book the individual items proposed. Simply indicate the quantity and confirm, having chosen any variants, to include the article in the cart. 
It is possible to add, delete or confirm all bookings made up to this time.
To confirm an order, the Customer must complete the personal identification procedure:
1. if already registered, this can be performed by e-mail address and password;
2. users who are not yet registered will have to register, by providing all the data requested;
3. without registration, when required providing the data needed to finalize the purchase.
The purchase will only be understood as complete for Shop by Calicantus S.r.l. when it has sent e-mail or fax confirmation using the "order confirmation form". In the event of even temporary unavailability of one or more products, the Customer will be informed about order progress by e-mail or fax.

2. Retail price

For each article the unitary price is expressed in EURO (€), and in USD ($), VAT (Value Added Tax) inclusive and net of shipment costs.
The contributions of shipment will vary depending on the type of delivery, the quantity of products to be shipped, the volume, weight and the place of destination, will be highlighted during the checkout process and on the form "VS order confirmation."
All of the products in the e-shop are available in stock. If this occurs due to unforeseen delays in delivery of the products, the Customer will be promptly notified by e-mail, as well as in the case of even temporary unavailability of one or more products.
Calicantus S.r.l. ships to all countries provided during registration. However, there may be cases where customs problems preventing the delivery of products ordered. In this case the customer will be informed by e-mail and refunded later.

3. Terms of payment

The Customer may pay for purchases in the following ways:
a. PayPal circuit.
b. Credit cards available on the PayPal circuit.
c. Bank deposit.
d. Cash on delivery (only for deliveries on the Italian territory).

Beneficiary:

Calicantus S.r.l.
Via Mazzon, 30
30020 Quarto d’Altino (Venezia), Italy
Fax: +39 0422 828774

4. Delivery of goods and shipment expenses

All the articles ordered by the Customer and confirmed by Shop by Calicantus S.r.l., in the “Your order confirmation" will be sent by Express Courier (national or international) to the delivery address indicated by the Customer. The customer will be asked to contribute to the costs, which will be shown on “Your order confirmation” depending on the country the order is to be sent to.
Articles will only be sent after total order payment has been regularly registered and confirmed at Shop by Calicantus S.r.l.
Products shipped in Italy are delivered within approximately 5 working days after dispatch, the products shipped within the European Union are delivered within 7 working days after dispatch. For shipments outside the EU average, it takes 8-9 working days after dispatch. Shipments are made Monday through Friday. Any variation to the above mentioned will be notified immediately by e-mail to the Customer.

5. Import and customs duty

The products sold are not subject to any import or customs duty if the product is sold and delivered within Italy or the European Union.
Products to be delivered to non-EU countries may be subject to import and/or customs duty, depending on the type of product and the destination country. We cannot predict whether any or what costs may be charged to clear the goods through customs.
For more information, please contact your own national customs office.
Nonetheless, any costs relating to import and/or customs duty are to be paid by the client.

6. Right to withdrawal

The Customer enjoys a right to withdrawal, which he may exercise, without having to justify the reasons, within a term of 14 (fourteen) working days starting from the day the ordered goods are received.
Notification to exercise the right to withdrawal may be given within the term indicated above, by telegram, fax or e-mail. The shipment expenses for return of the goods will be at the Customer’s full expense.
In order for the withdrawal right to be exercised, goods must be returned intact, in their original packaging, in a perfect state and subject to agreement with Shop by Calicantus S.r.l.
The goods must be sent back with an insured parcel sent carriage free; no parcel sent for payment on delivery or at the addressee’s expense will be collected by Shop by Calicantus S.r.l.
Reimbursement of the price invoiced for the returned goods will be made by a payment to the Customer’s bank account within 30 days from receipt of the returned goods.
Goods returned incomplete, spoilt, damaged or soiled due to the Customer’s fault will not be reimbursed, nor will they in any case lead to the payment of credit equal to the price of the article initially ordered.
If the refund should depend on an error Calicantus S.r.l., shipping charges will be borne by the seller, in all other cases, the shipping costs will be borne by the buyer.

7. Applicable law

All contracts concluded are intended as stipulated in Italy and are governed by Italian Law.


News & events

  • Milan (Italy)

    Segafredo Zanetti Coffee System at Host event in Milan

    October 20-24, 2017

    Segafredo Zanetti Coffee System will be present as exhibitor (Pad 14 Stand B30 C29) at the Host - Equipment, Coffee and Food event in Milan.
  • Milan

    Segafredo Zanetti Coffee System sponsors of the STAR Conference

    21-22 March 2017

    Segafredo Zanetti Coffee System was happy to sponsor the STAR Conference which reflects the Italian entrepreneurial excellence
  • Conscio

    Segafredo's summer aromas

    01st August 2016

    For the warmest months, Segafredo thinks aroma; indeed, all aromas!
    An exclusive selection of all the Segafredo aromas in a single, elegant box-set.
  • Conscio

    More Aromas, More Choice

    18th March 2016

    The San Marco compatible capsules get even better with new, enticing aromas. From the more intense flavours to the fresher ones, from the fruity scents to the blends with more body, through a journey that is not merely sensorial.
  • Conscio

    New McLaren MP4-30 Livery

    March 3rd, 2016

    The Massimo Zanetti Beverage Group returns once again to Formula 1, twenty years after its previous appearance by the side of the great Ayrton Senna
  • Treviso

    Welcome Trek-Segafredo

    1st January 2016

    Trek Factory Racing is delighted to announce the Italian coffee brand Segafredo has committed to a three-year co-title sponsorship effective January 1, 2016, making Trek-Segafredo the newest name on the UCI WorldTour.
  • Conscio

    New Entry among Segafredo Capsules

    23rd December 2015

    More flavor than ever in the already-rich Segafredo Coffee System capsules collection! Now you can enjoy tea too, using your coffee machine and relish again that fulfilling timeless ritual.
  • Conscio

    Christmas offers 2015

    10th December 2015

    Discover the unmissable Christmas offers of Segafredo Zanetti Coffee System: tasteful gifts that suit any taste! 
  • London

    Official Partner Barclays ATP world tour finals 2015

    15th - 22nd November

    Segafredo Zanetti Coffee System is Official Partner of the Barclays World Tour ATP finals; this important event is taking place at the O2 Arena London from November 15th to 22nd 2015. 
  • Conscio

    The Gold Offer is here!

    November 26th, 2015

    Best value for money ever: for just € 94 you'll have a complete supply of 200 capsules (150 espresso and 50 decaffeinated) and, included in the price, the exclusive Espresso 1 machine
  • Conscio

    The most complete summer stock of capsules ever!

    June 15th, 2015

    For your summer, Segafredo System has created this exclusive set of 600 capsules: Espresso + Decaffeinated to satisfy the taste of those who love an intense coffee flavour
  • Conscio

    The summer stock of 100% Segafredo espresso

    June 12th, 2015

    A stock of 600 capsules of “The Taste of a True Espresso” which you can enjoy all summer long, in a first-time-ever offer: € 204 instead of € 258: you save € 54
  • Conscio

    Your favourite aroma in an exclusive offer

    May 8th, 2015

    Segafredo Zanetti Coffee System thinks of your tastes: which is why we've decided to give an unique offer. Today, your 200-capsule kit is customizable;now you get to choose your favourite aroma from
  • Conscio

    The super offer for the Espresso 1, ideal for you

    May 6th, 2015

    Segafredo Zanetti Coffee System kicks of the month of May with an offer you can't miss. The technology of theEspresso 1 machine at the special price of € 69.90 instead of € 99. Choose the innovation
  • Conscio

    The Start offer that gives you discount coupons!

    April 16th, 2015

    That's right, the already very advantageous Start Offer gives you a voucher for your next purchases! For only € 99, you can have the ESPRESSO 1 machine, 20 Espresso capsules and 10 Decaf capsules
  • Conscio

    The amazing exclusivity of the Premium Espresso Kit

    April 16th, 2015

    As always, Segafredo finds the solution for every need, even the most varied and exclusive. Segafredo opens the spring with an explosion of flavours: the Premium Espresso Kit for only € 134
  • Conscio

    The Espresso Kit is waiting for you with the maximum convenience

    April 15th, 2015

    Discover the amazing Segafredo offer, an authentic Italian Espresso Kit for only € 109. The compact, designer Espresso 1 machine is accompanied by a rich supply of Espresso capsules
  • Johannesburg

    Hostex Gauteng

    March 15th -18th, 2015

    From 15 to March 18, 2015 Segafredo Zanetti Coffee System was in Johannesburg to attend the event HOSTEX Gauteng.
  • Shanghai

    Hotelex Shanghai

    March 30th - April 2nd, 2015

    Segafredo Zanetti Coffee System from March 30 to April 2nd, 2015 will be in Shanghai for the Hotelex Tradeshow.
  • Bangkok

    THAIFEX-World of Food Asia

    May 20-24th, 2015

    Segafredo Zanetti Coffee System è pronto a trasformare il suo business, partecipando all'evento mondiale THAIFEX-World of Food, che si terrà in Asia dal 20 al 24 Maggio 2015. 1.500
  • Milan

    Host Tradeshow 2015

    October 23rd - 27th, 2015

    Segafredo Zanetti Coffee System will attend the Host tradeshow from October 23rd to October 27th  From 38 editions worldwide leader in the Horeca , foodservice, retail, supermarket chains and hotel
  • Conscio

    New Ginseng Capsule

    April 2nd, 2015

    The new Ginseng capsule is now available! High Quality instant coffee with Ginseng extract for a delicious and incomparable boost of energy and pleasure. THE PLEASURE OF AN ENERGIZING BREAK Try
  • Conscio

    Stacking Compatible Capsules

    27th March 2015

    From today, stacking  compatible capsules is even more convenient. A 200 capsules' kit  offered with a 25% discount is waiting for you. The capsules San Marco, a premium coffee brand among the most im
  • Conscio

    New McLaren 2015 unveiled

    January 30rd,  2015

    Here are the first official pictures of the McLaren-Honda Mp4-30 that will be drived by Alonso and Button. The color is the traditional McLaren, silver-gray and red trim.In addition to traditional sponsors
  • Conscio

    Christmas offers Segafredo Zanetti Coffee System

    5th December 2014

    Discover the unmissable  Christmas offers of Segafredo Zanetti Coffee System: tasteful gifts that suit any taste! The exclusive Gold Christmas Box and the Christmas Box meet the needs of every coffee
  • Conscio

    Autumn is packed with offers at Segafredo! 

    28th October, 2014

    Don't miss the New SZ promotion!
    The flagship Segafredo System coffee machine - the product of painstaking stylistic and technological research and the perfect combination
  • Conscio

    Welcome Volcan Red and Matte Black

    September 19th, 2014

    Volcan Red and Matte Black, design becomes elegance! The Espresso 1 expands the offer with 2 brand new colors, avanguard collection in design and nuance’s trend.
  • Conscio

    New OrzoSì Capsule!

    September 15th, 2014

    The new OrzoSi capsule is now available!!  A delicate flavor of a caffeine-free beverage any time you want.  Soluble barley, carefully selected with a distinctive aroma. A new irresistible authentic
  • Monza

    Segafredo Zanetti sponsors McLaren Team

    September 8th, 2014

    Massimo Zanetti Beverage Group has announced an important visibility project: it is returning once again to Formula 1, twenty years after its previous appearance by the side of the great Ayrton Senna.
  • Conscio

    Our new website is online

    June 5th, 2014

    Finally, we are pleased to announce the debut of our site’s newer version, as you can see, it comes with a completely revamped graphics and vivid layout, full of colors and images
  • Parma

    CIBUS Parma 2014

    5 May - 8 May

    SZCS will attend at the bi-annual tradeshow CIBUS 2014 in Parma from May 5th to May 8th.
  • Singapore

    FHA Food Hotel Asia 2014

    8 April - 11 April

    From 8th to 11th of April, SZCS will attend the Singapore Food & Hotel Asia (FHA) 2014.
  • Barcellona

    Alimentaria 2014

    31 March - 3 April

    SZCS will attend Alimentaria 2014 in Barcelona from march 31st to April 3rd.